One study of manufacturing supervisors, following Emotional Intelligence training, revealed significant improvements. Most impressively a 20% drop in formal grievances and an increase of $250,000 in productivity revenue.
Looking at the statistics, it’s safe to say that if this was sold in stores, we’d all be lining up for it like the newest iPhone! But, unlike technology, it costs nothing more than your attention and understanding – that’s a pretty good deal I’d say. But what is it exactly?
Put simply, Emotional Intelligence is a measure of a person’s capability in self-awareness and social awareness. It’s a true skill that can take years to master and can raise you to the highest heights of professional excellence.
All you need to do is dip your toe in the water – here are some tips to help:
Own your feelings.
Discover your why.
Use your feelings.
Use the feelings of others.
Convert your emotions.
Know that there isn’t always a solution.
Check in with yourself.
Check in with others.
Step out of judgement.
So, here’s the question – Are you developing this with staff?
It’s time to consider every companies greatest asset – the team at the frontline. Get nurturing, get developing, and get the Emotional Intelligence boost that will change the way we see business, forever.
About the Author
Way Finder, Thought Leader, Rule Breaker
Maria has been delivering soft-skills, employability skills and job readiness training to the long-term unemployed, as well as professional development to consultants and leaders within employment services sector in Australia and internationally since 2006.
Maria is passionate. Her mission is to ignite human potential and help people find what it is that gets them excited to live every day.
Maria’s unique knowledge in Emotional Intelligence (EQ) and Positive Psychology have been the corner-stone of our Bounce training programs which are successfully delivered in Australia, the US and New Zealand.