As Job Coaches, we spend time with our clients getting to know them, talking with them about their challenges and their experiences and helping them to see things in different ways. There are times we when might have to support a client through...

In times of uncertainty, we look for certainty. Here’s a certainty-boost for you!

Caseloads are pretty overwhelming right now and there’s not a lot of support to help you manage them.With the influx of people registering with employment providers in the wake of COVID19, it's completely understandable if you're feeling...

There's never been a tougher time to work in employment services in Australia. In the wake of COVID-19, the unemployment rate is skyrocketing towards 10% with over 2.5  million Australians looking for work, leaving employment providers...

Resolutions. We make them. We break them. Usually, within the first three months of the year. So why do we even bother making them in the first place? The start of a new year is just that – the start of something new. It’s an external force,...

We’ve talked a lot about understanding stress and the importance of taking care of yourself first, and hopefully, you’ve had a chance to work through our incredible Self-Care Guide. But what do you do now to make sure that your cup is full and...

If only life could be that simple! But in all honesty, happiness can be found in enjoying something as simple as a piece of cake, if it is a conscious activity undertaken as part of a self-care plan. If you’re ready to make a conscious effort...

I’m sure we’ve all had a bad day that’s turned into a bad week. And a bad week that’s turned in a bad month. But what sets apart a bad day (or a collection of bad days) from serious burnout is your ability to bounce back. Even when things get...

When people think about ‘wellness’, they generally think of how it applies to nutrition, exercise, weight management, blood pressure, etc. Wellness, however, is much more than physical health. It’s an interactive process of becoming aware of...

It can be easy to feel guilty about practising self-care. By its very nature, self-care means putting ourselves first, but when we work in an industry like employment services it’s incredibly hard not to put the people we are there to serve,...

Self-care is an essential skill for anyone working in employment services. In an industry that can be incredibly stressful, it’s critical to take care of yourself first, so you are the very best for your clients and employer. In an industry...

BLOG: Let’s have a chat: 5 steps to giving effective feedback
For when you need to have hard conversations!

Integrity. It’s a word that’s thrown around a lot. Employers want it, employees need it, and training companies talk it up, but no one ever actually discusses what it is. In short, integrity is being your word, doing the things that you said or...

When it comes to your abilities like making things or building personal connections, what is it that you believe about yourself? Do you believe that you were born with certain talents or do you believe that you create and control your abilities...

Gone are the days when the only way to get hired was to present all your qualifications and list every single one of your skills down on a piece of paper; we are living in the modern world and there are higher priorities to organisations now....

First impressions; yes, we all have them. Even though we are told not to judge a book by its cover, we all do it to some degree anyway. An application letter is your clients crucial first impression on a potential employer, so it needs to be...

We’ve all been there, either as an employee, manager or business owner; where we think all our processes are perfect and our methods are unquestionable. I’m not saying this sense of satisfaction isn’t true, of course you should be proud of what...

One of the greatest fears that we all have in common is the fear of being criticised. It can be the primary reason why people don’t like to speak in public, talk in meetings, even post something on social media sites – all because we’re afraid...

It seems like everywhere you turn someone is talking about Emotional Intelligence and leadership skills, these things actually aren’t new ideas and, in business, we’re only just catching up. There’s such a massive body of work out there and a...

Post Placement Support (PPS) is the service provided to job seekers and employers in the first 26 weeks of employment to maximise the chances of sustainable employment for the job seeker and employer satisfaction with their new employee. PPS is...

I could tell you that success is something that you’re born with, or it's something that lands on you once you hit a certain age but, unfortunately, that isn’t true. Success is a series of little actions taken by you to get one step closer to...

It’s important to work out how you learn and retain information best. If you’re someone who learns by doing (kinaesthetic) then choose study options that have strong practical tasks or on the job training. If you are a visual learner, create...