The ONE question you should avoid asking your clients

How many times have you thought "I shouldn't have asked that question."?  The time you have with your clients during your appointments is precious. They should be productive, effective and leave you both feeling positive and motivated.  ...

Bounce Online – The Key To Finding Work After COVID

Bounce Online 2.0 is here and it's going to change the world of work-readiness training!  When we launched The Bounce Program Online back in May, we were keen to see if there was going to be an appetite for a soft skills online learning system....

The Bounce Way To Wellness

October is mental health month, and here at Bounce, we make looking after our minds and bodies a high priority.   There's no doubt that COVID-19 has had an enormous impact on everyone, and prioritising mental health and wellness is more...

The Virtual Job Coach

How many contact hours does it take to learn everything you need to know about your clients to help them find work?   How many contact hours does it take to learn everything you need to know about your clients to help them find work? ...

The 3 C’s of Engagement & Trust

Client engagement can be challenging at the best of times, but during COVID it's been harder than ever.   While your clients aren’t required to maintain the same level of contact with you right now, it’s important that they know you are still...

Coaching your clients through uncertain times

As Job Coaches, we spend time with our clients getting to know them, talking with them about their challenges and their experiences and helping them to see things in different ways. There are times we when might have to support a client through...
The Bounce Way To Wellness

The Bounce Way To Wellness

October is mental health month, and here at Bounce, we make looking after our minds and bodies a high priority.   There's no doubt that COVID-19 has had an enormous impact on everyone, and prioritising mental health and wellness is more...

read more
The Virtual Job Coach

The Virtual Job Coach

How many contact hours does it take to learn everything you need to know about your clients to help them find work?   How many contact hours does it take to learn everything you need to know about your clients to help them find work? ...

read more
Self-Care is not Selfish

Self-Care is not Selfish

It can be easy to feel guilty about practising self-care. By its very nature, self-care means putting ourselves first, but when we work in an industry like employment services it’s incredibly hard not to put the people we are there to serve,...

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Where’s your integrity?

Where’s your integrity?

Integrity. It’s a word that’s thrown around a lot. Employers want it, employees need it, and training companies talk it up, but no one ever actually discusses what it is. In short, integrity is being your word, doing the things that you said or...

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3 Steps to Handle Criticism

3 Steps to Handle Criticism

One of the greatest fears that we all have in common is the fear of being criticised. It can be the primary reason why people don’t like to speak in public, talk in meetings, even post something on social media sites – all because we’re afraid...

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